I am trying to back-up my e-mails from entourage as I have to re-install my system and don’t want to loose all of my e-mails. I am using EagleFiler for the first time and am having trouble figuring out the e-mail back-up. I have dragged some test e-mails into a new folder that I created in EagleFiler and the e-mails appear with a blue dot next to them. However, I can’t seem to open any of the individual e-mails and also, it does not list who the e-mail is from (the From column is empty). I also dragged a word file into Eagle, and I can read that. What am I doing wrong??? Thanks in advance for your help. I’m sure I am missing something very obvious!
Dragging an individual e-mail from Entourage should work. It should show the From, and when you click on the e-mail it should display it, just like the Word file. (I just tested this with Entourage 2008.) If this is not the result that you’re seeing, I would need to see a screenshot of your window in order to have an idea of what’s going wrong.