C-Command Software Forum

Spam not moved to junk folder

Using Outlook 2011 and SpamSieve 2.8.4.

As far as i can tell, everything is set up correctly, and the appropriate email is categorized as junk, but the emails are not moved to the junk email folder automatically. If I use the Apple Script to Train as Spam, the message is moved. How do I correct this?

Please submit screenshots of your Outlook rule list and the SpamSieve rules via e-mail.

Thanks for sending the screenshots. Your “SpamSieve - Move Messages” rules need to say “if any criteria are met” rather than “if all criteria are met.”

That did it. Thanks!