This is the second time in the past few days that I’ve had an email which was initially identified by SpamSieve as spam, that, upon training SpamSieve “Train as Good”, causes the email to be completely deleted from Mail.
Here’s a recent entry from the SpamSieve’s log:
Mistake: False Positive
Subject: CAS-354427-MPF6FZ - Upgrade Problems CRM:01553093
Classifier: Encoded HTML
Date: 2009-12-17 00:04:30 -0500
According to my settings, this email that was originally identified as spam and subsequently 'Trained as Good", should be moved back to the Inbox and marked as Unread. But upon executing “Train as Good”, the message is deleted from the spam folder, but is not moved into the Inbox; it’s completely deleted from Mail. A search through every folder, including Spam and Trash, does not find the message. I even set up a Smart Mailbox to identify all emails that came in today; this email is nowhere to be found. I’ve lost 2 important emails in the past couple of days due to SpamSieve permanently deleting a misidentified spam message. I know that SpamSieve used to work correctly, but I can’t determine when this error started, since very few of my emails are false positives.
Does anyone have any idea what might be causing this behavior? Nothing’s changed in my SpamSieve setup for at least a month. The Inbox is an IMAP folder and the Spam folder is local, if that makes any difference.