C-Command Software Forum

"Train as Spam" -> not moved

Hi Michael, thanks for this fantastic software.

Filtering incoming mail is working fine, but when I “train message as spam” it is not moved from my inbox. It used to work fine, but I can’t tell you when this started (I have put up with it for some time, just by using “Move to Spam again”)

I am using Mail, OS 10.5.6, SS 2.7.4

I have download a new copy of SS, deleted the original & copied the new to apps, reinstalled the Mail plugin and ran the SS rules wizard - all to no avail.

Can you help? Thanks in advance.

Please make sure that your spam mailbox in Mail is named “Spam”.

The capital letter is very important! Thanks for your prompt and effective reply.