Trying to understand the logs and filter failures

[Michael_Tsai]

@toms

What do the various arrows in the log file “type” column represent?

That’s explained here.

@toms

I uncovered spam messages from an address and they were predicted spam, predicted good, then trained good(auto) and in the Junk folder colored grey and yellow.

This means that SpamSieve was asked to process the same message twice, and it changed its opinion. If you look in the Log window it should show (in Info ‣ Origin) why SpamSieve processed the message each time and (in Info ‣ Summary) why it thought the message was spam or good.

@toms

If SS called them spam, why were they auto trained as good?

It auto-trained them as good after predicting them to be good.

@toms

I have some messages (these are mailing list messages) that are all blocklisted by address. Most have an address allowlist entry that is disabled.

If you train a message as good and it matches any of the blocklist rules, SpamSieve will disable those rules to prevent other good messages from being classified as spam. If you want to continue blocking those addresses, anyway, you can re-enable the blocklist rules and (optionally) lock them so that SpamSieve will leave them enabled even if they contradict the training that you do.

@toms

The same messages appear in both the inbox and Junk.

I’m not sure what you mean by “same” here. A single message can’t be in two places at once. You can see in the log why SpamSieve did what it did with any given message.

@toms

Since they are blocklisted, how do I get them to not show up in the inbox?

Please see Example 1 here.