C-Command Software Forum

Any post from youTube gets put in the junk.

New to SpamSieve.
It seems to be learning ok so far, but any email arriving from youTube (noreply@youtube.com) gets put in the junk folder - however many times I “Train as Good”.
I even have noreply@youtube.com in my contacts.

If the address in Contacts, it’s probably not SpamSieve moving those messages. You can check the log to be sure.

Junk and spam folders
Thanks.
This morning I found all the stuff that SpamSieve has moved to a ‘spam’ folder (mostly correctly). The email from YouTube which I want to keep is in the ‘junk’ folder. I think this is associated with a ‘gmail’ account, so I will go into what is happening there (the server’s doing something?). I’d love to delete the gmail account altogether, we shall see :slight_smile:

That would be my guess. This page may help.

Perfect. Many thanks