Battery icon for Magic Trackpad stays full

[RickB]

Hello. I’m having an issue where the battery icon stays full for my Magic Trackpad (latest Space Gray model), despite the battery percentage being at 56%. By comparison, my Magic Keyboard (Space Gray with Numeric Keypad) is at 68% and the icon does show as partially empty. Both devices in Bluetooth in System Preferences are showing properly.

This is with the latest ToothFairy, 2.5. I believe I started noticing this issue after I updated to the latest Mojave, 10.14.5.

Thanks for any help.

[Michael_Tsai]

@RickB

Hello. I’m having an issue where the battery icon stays full for my Magic Trackpad (latest Space Gray model), despite the battery percentage being at 56%. By comparison, my Magic Keyboard (Space Gray with Numeric Keypad) is at 68% and the icon does show as partially empty. Both devices in Bluetooth in System Preferences are showing properly.

Thanks for the report. Could you please send me some screenshots and a diagnostic report so that I can look into this?

[RickB]

@Michael_Tsai

Thanks for the report. Could you please send me some screenshots and a diagnostic report so that I can look into this?

I can’t send you the screenshot as I was able to solve the problem by plugging the trackpad into USB and then unplugging it again. After unplugging, the battery icon was working properly. I can send you the diagnostic report as I took one while I was still having the problem.

Thanks.