C-Command Software Forum

Comment on searching

Just a FYI. Don’t know if it is useful, but this is what happened.

I am first time user. Imported 3000+ emails, selecting several email boxes and using F1. Everything seemed to have been imported, but (with no activity going on, and “anywhere” and “partial word” selected), it wouldn’t find anything.

I spent about 15 minutes trying to get it to work, then closed the program and restarted it. Then it worked as it (apparently) should, finding anything I searched for.

It sounds like maybe EagleFiler hadn’t finished indexing the messages (though that should take far less than 15 minutes). If it’s indexing, it will say so in the Activity window.

Secondly, you have to see the messages in order to search them. For example, select the mailbox that you want to search or select the Records source (when Show ‣ Messages in Records Source is checked).