C-Command Software Forum

Could Not Save Library Error Message

Michael,

I am getting an error message that reads:

Could not Save Library
IndexError: index out of range
com.c-command.EagleFiler: 0

What do I do?

Does the 0 refer to the demo mode expiring? I purchased EF and inserted the registration code. I have not quit and restarted EF because I do not want to lose any data.

Should I quit and restart? Will I lose data?

Regards,
Gene

Could Not Save Library Error Message - Tags and Red Dot
Michael,

I notice that the error message appears as I add tags to files. Yet when I inspect the files, the tags are there.

I also notice that there continues to be a “red dot” by the EF icon in the dock.

Regards,
Gene

Please e-mail me the log file:

/Users/<username>/Library/Logs/EagleFiler/EagleFiler.log

so that I can see more about how this error happened. This looks like an error caused by a bug that I recently fixed for the next release, but looking at the log I’ll be able to tell for sure.

No, the 0 is an internal error code that has to do with which subsystem of EagleFiler the generated the error.

Yes, you should quit and restart. You will lose some data—if there were nothing to save, EagleFiler wouldn’t be trying to save the library—but almost certainly nothing of consequence. EagleFiler auto-saves the library quite frequently, so the amount of unsaved data is likely small. For example, if you were importing a bunch of files, the last-imported file might have been copied into the library folder, but (due to the saving error) not recorded in EagleFiler’s database. If you see a file missing when you re-launch EagleFiler you can simply re-import that file.

In this case, the tagging has probably not been saved into the database, but you see it in EagleFiler’s interface because the changes have been made in RAM.