C-Command Software Forum

Deleted Messages Being Categorised as Junk

Hi
I’m using Outlook 14.2 and SS 2.9.1 seems to be working fine except when I delete a message it shows up in the Trash categorised as Junk. Any ideas?

Dom

You should really update to Outlook 14.2.1. Have you verified that the messages don’t have the Junk category before deletion? Deleting a message shouldn’t affect its categories, and there’s no way for SpamSieve to influence this either way. If it’s happening, Outlook is malfunctioning.

Sorted it. i upgraded to the latest Outlook - that didn’t do the trick. The problem was that I was using “trash” as the move target for SPAMSieve and for real trash. That seems to confuse outlook - i have a separate fold for junk now its its working fine