Assuming successful processing on SpamSieve’s part, how often do the TrainGood & TrainSpam folders in an Gmail account get emptied?
Speaking generally, once Gmail has emptied those folders, shouldn’t the client’s Mac/iPhone/iPad show those folders as being emptied in Apple’s Mail app on those respective devices?
Client is reporting that she’ll train emails as good or as spam and they stay in those folders, in the Apple Mail app, on her Mac/iPhone/iPad - even hours later.
It’s controlled by this setting:
Yes.
Has she confirmed when the Log window says that SpamSieve processed them? Are messages ever automatically moved out of those folders?
Do the messages appear in those folders in Gmail?
Good afternoon Michael,
Regarding the screenshot of the settings, hers is configured the same with one minor difference: “SpamSieve will check for new unread messages every 60 seconds” on her dedicated spam-filtering Mac mini.
Has she confirmed when the Log window says that SpamSieve processed them? Are messages ever automatically moved out of those folders?
I am in her Mac mini right now and I see, for example, that an email that was TrainedGood by SpamSieve on 8/2/2026 after 0.105 seconds of processing time is still in the TrainGood folder on both Apple’s Mail and the Gmail web interface. I have confirmed this it the case with the remaining seven (7) emails that she had TrainedGood. They have a date range from 8/2 through late 8/4. I have also spot-checked several of the emails she marked TrainSpam and the same situation exists there. I would’ve thought they would have been deleted after having been processed in short order (say, less than a hour) but it’s days later. (See attached screenshot)
Do the messages appear in those folders in Gmail?
I see the exact same messages in Apple’s Mail TrainSpam & TrainGood as are in the Gmail web interface’s TrainSpam & TrainGood.
Thanks!
What do the icons next to the email type mean? Also, why is this same email being constantly reevaluated ever since it was received on 8/2?
The 
means that there was an earlier training of the same message.
The 
means that there was a later training of the same message.
It looks to me like SpamSieve is moving the messages to the inbox and then something is moving it back. Or perhaps Mail reports that the message was successfully moved but the command doesn’t make it to Gmail, so then the next time Mail syncs, it again finds the message in the old location.
It might help to rebuild Mail’s database.
