I have been a happy SpamSieve user for multiple years. Thanks for this great product.
For some reason, it seems as if I see a new and unwanted behavior on my office iMac. I am not sure exactly when it began.
Background. I use Apple Mail, MacOS 10.12.4, Mail version 10.3 (3273).
The issue: I am seeing multiple good emails getting diverted to the Junk mail folder. I have the SpamSieve rule set up as I have for years, Enable junk mail filtering is off. Yet I see a good deal of email going into a Junk folder. Some of these messages are mass produced, but I would like to see them, e.g. Williams Sonoma or other merchants. Some come from lists I subscribe to and get via email, e.g. Nextdoor. Is the email getting diverted at a server level. I use multiple email accounts and all seem affected. Let me know if you want the domains, if that makes a difference. A few messages go into the Spam folder I set up, and I curate them as needed. I do not that it seems that a high percentage of good messages end in the Spam filter.
I have identified the mail manually as “good” many times, marked it as not junk, dragged it to my Inbox, then marked “not junk” and “good.”
I am frustrated by this behavior. Should I do a massive reset on SpamSieve and start over with the filtering? My stats began in 2006, so one thought is that something has just gone out of whack. The stats say I literally have thousands of blacklist and whitelist rules. If it would be helpful to see stats, I can send a screen shot. On the stats, it shows 48% false negatives.
I have had to go through my Junk folder every day to retrieve messages I should be getting normally.
Please advise of what I should do.