C-Command Software Forum

Good Message Keep Being Moved to Spam

Recently (around the Mavericks update) good mail is ending up in my spam folder.

I Train As Good. I’ve added the address to contacts (although I don’t think SpamSieve cares about that).

These are emails that used to be okay, now they keep getting marked as spam.

Thank you for your support.

Paul

SpamSieve 2.9.11
OS X 10.9
Mail 7.0

By default, SpamSieve classifies all messages form senders in the Contacts as good. This is controlled by the Use Mac OS X Address Book preference.

Given the above, it sounds like the messages are not getting marked as spam by SpamSieve, but you can check the log to be sure. Please see the Why is a particular good message in my spam mailbox? instructions.