I’m running Ventura 13.3.1 OS and Apple Mail 16 with Spam Sieve 2.9.52.
I’m sure I must not be doing something right. I followed all the set-up instructions, turn off my rules in Apple Mail, etc., and Spam Sieve if filtering. However all of my mail is filtered in the My Junk email box — both the spam and my good mail. I’ve been continuously training the thing for a couple of weeks and hundred and hundreds of emails. But good and bad ones still go to Junk. I would expect good one to to my Inbox and my bad ones to not show up at all — gone. Or at least marked as “read” or something. As it is now, I have to visually go through and select all the bad ones and delete them. When I make the good ones as good, they seem to cycle through to my Inbox, then some straight back to the Junk box that Spam Site is filtering them to. This manual verification totally defeat the purpose of this software, as I could do that without Spam Sieve. So, surely, I’ve missed the boat somehow. Any ideas on where I’m going wrong. I have another Mac, but I’ve stopper checking Mail on it it for now — the apps not even running there. Thanks!
With a single-Mac setup, this typically happens if the name of the rule in Apple Mail is incorrect. It needs to start with SpamSieve.
With a multi-Mac setup, this can happen if you have the SpamSieve rule active in Mail on the other Mac but it does not have SpamSieve and the SpamSieve plug-in installed. Please try making the rule inactive on the other Mac.
I found that my other Mac did indeed have the SpamSieve rule active without SpamSieve and the SpamSieve plug-in installed. So I turned it off, and that corrected the issue I was having of email cycling right through. However, all of my emails are still getting filtered through to my Junk filter — these email aren’t deleted, so they sit there. Unfortunately, some good emails are also caught by the filter, so that means I have to go through the entire list of “Junk” to mark the good ones as “Good” and mark the bad ones as “Bad” — again, then delete the all the bad ones. This seems to defeat the purpose of this software, so I think I’m still missing something critical in how this is supposed to work. Why do I keep seeing bad emails? Does Span Sieve not delete blacklisted emails automatically, or is there a way I can make that happen? I’m having to go through about 200 emails a day, and this is not sustainable. If I needed to eyeball every email, I might as well give up on a software solution altogether.
Do you mean the Junk mailbox? Normally there would not be another filter that they get passed along to.
I recommend looking into why there are good messages in Junk. For example, maybe they are being moved there by another filter or maybe there is a problem with SpamSieve’s setup or training.
The ones that were correctly caught as spam should not be trained as spam.
This shouldn’t be taking a lot of time. Normally there would only be spam messages in Junk, so you could quickly skim them and then choose Erase Junk Mail or set Mail to auto-delete them after a certain number of days.
Normally it moves everything to Junk. You can optionally set it to move the blocklisted (blue) messages or other colors of your choosing directly to the trash.