For the past couple of weeks, I’ve continued to see messages in my inbox that I know I have trained as spam. I do it again, but they continue to keep coming in. They’re pro-Trump messages, so this is particularly annoying.
Please see this page or use the Save Diagnostic Report command in the Help menu and send me the report file, as described here so that we can investigate what’s happening here.
Attached. Thanks, Michael.
Mike
Thanks for the report. It looks like you haven’t trained any messages as spam since February 21. It looks like there are a large number of spam messages that went to your inbox and that you didn’t train as spam, and that’s why SpamSieve thought those messages from the 21st were good.
It’s important to consistently correct all of the mistakes. If you think the uncorrected mistakes only go back a month, I recommend going through the Log window, starting at the bottom. If you see any spam messages that say “Predicted: Good” in green, train them as spam. Then SpamSieve will know that you didn’t intend for it to treat them as good.
Alternatively, or if the mistakes go back farther, you could choose Reset Corpus from the File menu, then re-train SpamSieve.
Thank you, Michael. Because I thought I’ve been training messages every day for years, I did a Reset Corpus.
Maybe I’ve been training incorrectly though. Whenever I see a message I want to mark as Spam, I drag it to TrainSpam in my Apple Mail Favorites bar. As a test, I just dragged a message to TrainSpam then looked at the Log. The Log showed no action for that message.
I don’t know where I got the idea I should/can train spam messages by dragging them to TrainSpam. Instead, do I have to highlight them and press the Train As Spam command?
Mike
I just noticed the SpamSieve extension in mail.app was NOT turned on. No idea how that happened but I turned it on . . .
If you have done the remote training setup, SpamSieve will train messages that you move to the TrainSpam mailbox and then move them to the Junk mailbox. This makes it possible to train it when you’re away from your Mac. But it does not look like you currently have that set up in Mail. In that case, moving message to TrainSpam will do nothing, and they will just collect there, though you could find them there and manually use the Train as Spam command.
That would not affect the training.
Thank you again, Michael. Yes, I believe you have identified the problem. A few weeks ago, I moved and left my Mac behind. I now no longer have it to do remote training. Please tell me what I need to do to undo remote training, as I only have my MacBook Air to do both training and reading.
Mike
Remote training seems to already be removed. You can just start training using the menu commands instead.