C-Command Software Forum

Import from phone as a scan

I can take the picture then adjust the picture then when I click to save the picture EF says it could not import it gets disconnected from the camera.

Unfortunately, EagleFiler doesn’t have any visibility into macOS’s Continuity Camera feature or why it’s failing. It just receives the image or doesn’t. Going by the error message, it sounds like there may be a Wi-Fi or Bluetooth issue that’s breaking the connection between your Mac and iPhone.

Does it work if you don’t adjust the picture? Do you see any relevant log entries in Console when it says it got disconnected? Which version of macOS are you using?

Yes it works if I don’t adjust the picture. If i just take a picture and say “use it” it works.

John

1 Like