C-Command Software Forum

Merge mailboxes/message files menu item

I have been trying to use the “Merge Mailboxes/Message Files” menu item.
It is alway greyed out and no matter how I select the inbox files I am unable to merge them.
What am I doing wrong?

The Merge Mailboxes/Message Files command should be available whenever you have a homogenous selection of either multiple mailboxes (in the source list or records list, whichever has focus) or multiple message files (in the records list).