C-Command Software Forum

Next to the SS icon, there is a large number in red, but the number

disappears when I click on the SS icon. Nothing is in my spam folder.
Using Apple Mail and SS 2.8.1.

Any idea what’s going on?


This is the Show number of new good messages in Dock notification feature.

Thanks, but why does it suddenly show 200 messages, when there are perhaps 1 or 2?

You can use the Open Log command to see which messages Mail has asked SpamSieve to process. My guess is that there’s a message “stuck” on your server that Mail keeps re-downloading and running through SpamSieve. You could probably delete it for good via Web mail.