C-Command Software Forum

No three SpamSeive items in "Message" Menu

For quite a while now I haven’t noticed the three SpamSeive items when I select an email, and believe SS isn’t functioning. I’ve updated to the latest (2.9.5), including the plug-in for Apple Mail, but still no items. Can anyone help?

Please answer the following questions:

  1. Which version of Mac OS X are you using? If you have 10.8, did you install it fresh (or get it with a new Mac), or did you update from 10.7?
  2. Did you choose “Install SpamSieve Plug-In” from the SpamSieve menu? If so, did it say that the installation was successful?
  3. Do you see any error messages from Mail or SpamSieve in Console?

I’m using OS X 10.7.5 (Lion).
The plug-in was installed automatically after the update.
It did say that the installation was successful.

Thanks so much for your kind help!

What about #3? Could you check for error messages? Thanks.

Michael, no error messages, but for some reason SS is working! Thanks so much!