Each time a message is wrongly put in the spam folder, then when the message is manually trained as not spam the message pops correctly to the inbox, but! each time a second version or duplicate of the message is downloaded so I end up with two of same message.
I am using IMAP, MS Outlook 2011 14.3.9, SpamSieve 2.9.11, Late 2013 15" MBP and OS 10.9 (13A3017).
My folders under IMAP > Advanced is setup as per attached screenshot.
Suggestion/idea why this happens?
Aja, when I try as I have read here to select (chose) any folder besides those on server, then none other are shown, as see on the same screenshot.
Edited 01122013-11:19:
I disabled SpamSieve and enabled Outlook’s own spam filter, when a messaged wrongly was tagged as spam and I told the message was not spam it appeared in the inbox as expected, but without a duplicated message.
Sorry, a folder was and is selected, but to show what I see when I click “chose” it became unselected and I only posted one screen shot.
But my bad I should have posted two screen shots.
So for all four IMAP accounts it looks like the attached screenshot.
I see the duplicated message in the inbox after having done a Train as Good to the not spam message in spam/junk-E-mail/junk folders (each of the four IMAP accounts got their own spam/junk folder), but is not spam/junk.
Then after the Train as Good to the message the message goes (as expected) back into the Inbox where shortly after a duplicate of same message pops up.
I have tried only having one IMAP account with same result and I have tried each of the accounts as well.
What I can see is that for any of the four account then shortly after the duplicate message is “downloaded” from the mail server.
Do the spams usually go to the Spam folder under your Inbox? With the normal SpamSieve setup, I would expect the SpamSieve - Move Messages rule to put them in the top-level “Junk E-mail” folder.
I have followed to setup from the manual as the attached screenshot show.
Some ends up in the on “My Computer Junk E-mail” folder, but definitely not all.
I see spam in all IMAP accounts spam folders.
Outlooks own junk-E-mail is not enabled as attached screen shot shows.
I have contacted my server provider, metanet in Zurich, to see what they say as they offer very limited configuration.
And I have on my client no other rules than the two from SpamSieve.
Yes, one reason found.
My provider had updated the interface used to access the server.
And as default Spam was set to be moved to then spam folder on server.
I changed this and now spam detected as spam by SpamSieve ends up in the spam folder on my computer.
So far so good!
But! When a message arrives in the inbox which is spam and I tell SpamSieve that the message is spam then correctly and as expected the message is moved out from the inbox, but the message is not moved to the spam folder on my computer, but instead to the spam folder on the server and darn there the message is duplicated.
Why is the message not moved to the spam folder on my computer? That is what I would have expected - or am I wrong here?
With Outlook, the “SpamSieve - Move Messages” rule moves spams to the folder that you selected in the rule. When you train a message as spam, SpamSieve moves it to the mailbox designated in Outlook as the junk mailbox for that account. This can be selected under Accounts > Advanced… > Folders, but I think it always has to be on the server (if you have an IMAP/Exchange account).
