Repeating Spam emails even when Trained as Spam

I assume I am not setting the correct path to stop spam for my own personal email account.

  • I have been receiving up to 80 spam emails on a regular basis.
  • I train them as spam and send them to the Junk folder. These are emails from the same sender more often than not.
  • I then send them to the Bin
  • Once in the bin I command Erase all Deleted items in All Accounts….and they are gone.
  • However the vast amount of the same Spam messages appear again in my mail.

What is the correct way to block them from ever repeating them from even arriving in my mail box?

Is there a set routine I should instal?…if so what?…where? I am not a computer nerd so need assistance.

Cheers

Robbi

Using the Train as Spam command is the correct way. If that’s not doing the job, there may be a setup problem or something. Please use the Save Diagnostic Report command in the Help menu and send me the report file, as described here.

Okay, will sort tomorrow..tnx