C-Command Software Forum

same email sometimes spam, sometimes not

2 Mails from same email address to my same address–one is good and the other is spam. Hours apart. Why?

Is there a particular problem you’re encountering, or are you just curious?

If you haven’t received any messages from that address, and you haven’t trained SpamSieve with any of them, and it’s not in the address book, there’s no particular reason for SpamSieve to trust or distrust the address. It will evaluate the entire contents of each message to determine whether it’s spam.

Also, ideally, if SpamSieve misclassified the first message you would notice this and correct it before the second message arrived hours later.

Response to Same Email problem
O too have been having this problem for a few weeks now and its getting a little tedious.

Are the messages spam or good? If you’d like help with this, please see the What information should I include when I report a problem? page.

My feedback
The following is a capture of my SpamSieve statistics.


I have learnt a lot of messages as good, especially those from my family and friends which are mainly in my address book, most of these have at some time appeared in my spam folder but eve if I set these as good they can sometimes end back up in the spam folder.

The problem I am seeing is that a lot of these keep ending up in the spam, I have sent emails from my work address to my home email and most of the time these have been identified as Spam.

In order to help you with this I need you to send me SpamSieve’s log file. Please see the What information should I include when I report a problem? page.

If you want messages from your own address to always be treated as good, uncheck Exclude my addresses in the preferences.