C-Command Software Forum

Spam being highlighted, but not moving to Junk

In Mail, SS is correctly identifying and highlighting spam, but isn’t moving it to the Junk folder. Is this a bug anyone else is experiencing?

For what it’s worth, I’m a long-time user familiar with the app and configuration. I’ve gone back through documentation and forum posts to see if I’m missing something but everything appears to check out correctly. Rule looks good. Plugin is active. I do have multiple email accounts (IMAP and Exchange), and the rule is set to “All Junk”, which worked fine before

What’s changed on your Mac since it was working?

If it’s suddenly affecting multiple accounts, that could be due to a damaged Mail database. You could try a complete rebuild.

Nothing changed that I can discern. The complete rebuild appares to have fixed it! Thanks for the suggestion

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