Hi. A client is nearing the end of his 30 day trial with SpamSieve. I haven’t seen it, but he assures me mail from a sender he had previously white listed is being treated as Spam.
What I did notice today is that although the rule I set in Mac Mail app is for SpamSieve to move Spam to the Spam folder I created “On my Mac,” that folder is empty, whereas there is new activity in at least one other folder labeled Spam farther down the Mail app leftmost column, in the mailbox at his domain, such as email@example.com
Within Mac Mail, the Junk mail is turned off. Any ideas?