C-Command Software Forum

Spam Sieve - Not Moving "Trained As Good" Emails to Inbox

Hello,

I purchased SpamSieve and have so far been happy with it’s ability to do what it claims.

Lately when I find an item in my Junk email folder and click the Apple Mail - Message Menu - “SPAM SIEVE TRAIN AS GOOD” the item disappears from my Junk folder but never reappears in my Inbox. I do not know where the message goes. It simply disappears. This used to work and does not now.

I’m using SpamSieve 2.9.29

Ken

Under normal circumstances, with SpamSieve set to put messages in the Spam mailbox, it is not necessary or recommended to train good messages in the Junk mailbox as good.

That said, please see this page for why the messages might be disappearing.