C-Command Software Forum

SpamSieve crashing Mail.app

I’ve used SpamSieve for years and never had this problem. All of a sudden, Mail crashes when I try to train SpamSieve. I’ve uninstalled and reinstalled SpamSieve. I’ve rebuild (from scratch) the mail database…twice. Nothing seems to work. All I know is that I can reproduce the fault by clicking on a message and trying to train using the pull down menu.

I’ve attached the crash logs from Mail, hoping that will provide some light.

I’m on a MacBook Pro 2.2 Ghz Intel Core i7 with 16 GB RAM. I’m running 10.8.2. All of my apps are up to date.

Please help.

I do not see any attached crash logs. Please re-post them to the forum or send them to me via e-mail.

Thanks for sending the crash log. Please see the How can I reset Apple Mail’s junk database? page.

That seems to have done the trick!

Thanks so much for your help. That seems to have done the trick. SpamSieve is such a great product that I depend on daily. The tech support is top notch as well!