C-Command Software Forum

Spamsieve sending a Whitelist email to junk!

I have the sender manually on the whitelist, with box checked, after spamsieve keeps sending emails from this particular sender to “junk.”

SpamSieve would only classify messages from a whitelisted address as spam if the whitelist rule was unchecked or if Use SpamSieve whitelist was unchecked.

Which mail program are you using? In most cases, SpamSieve uses a mailbox called Spam rather than Junk. So if messages are going to the Junk mailbox, that could be because of a server filter or another rule in your mail program, rather than SpamSieve. There is more information on this page, which also describes how you can tell whether SpamSieve is what was moving the messages.