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SpamSieve works fine with the exception of a single spam email address

SpamSieve works great for me but lately I have noticed that just one spam email (gmail account) keeps going into my inbox in Apple Mail. I have trained it as Spam multiple times (Identical email address, not a variation).

This is more of an annoyance rather than a real problem. Wondering if there is a quick fix. I have completed the check Apple Mail process and it continues to appear in my inbox.

Thanks,

When you do the test at the bottom of this page, does the message stay in the inbox after you apply the rules?

What does SpamSieve’s log say about that message?

Thanks Michael,
It did go to the all junk mail box after applying the rules.
Here are the relevant messages from the log.
The email in question if from EyeBuy Direct.

=====================================================================
Trained: Spam (Manual)
Subject: About your fall perk🍂🌟
From: no-reply@eyebuydirect.com
Identifier: PvaGgNp9OvK1rGRgIu1tcg==
Actions: added to Spam corpus (2205)
Date: 2022-09-12 07:06:14 -0700 (MST)
=====================================================================
Mistake: False Negative
Subject: About your fall perk🍂🌟
Identifier: PvaGgNp9OvK1rGRgIu1tcg==
Classifier: Bayesian
Score: 10
Date: 2022-09-12 07:06:19 -0700 (MST)
=====================================================================
Predicted: Good (1)
Subject: AZ Briefing: Shootings involving Phoenix police higher than all of 2021
From: noreply@reply.azcentral.com
Identifier: e4WFSMCGqBltAOY3LJaakQ==
Reason: (
    "noreply@reply.azcentral.com"
) matched rule <From (address) Is Equal to "noreply@reply.azcentral.com"> in SpamSieve whitelist
Date: 2022-09-12 07:07:38 -0700 (MST)
=====================================================================
Trained: Good (Auto)
Subject: AZ Briefing: Shootings involving Phoenix police higher than all of 2021
From: noreply@reply.azcentral.com
Identifier: e4WFSMCGqBltAOY3LJaakQ==
Actions: added rule <From (address) Is Equal to "reply-74498325-7506189_HTML-1336249283-10733528-15016@reply.azcentral.com"> to SpamSieve whitelist
Date: 2022-09-12 07:07:38 -0700 (MST)
=====================================================================
Predicted: Spam (100)
Subject: About your fall perk🍂🌟
From: no-reply@eyebuydirect.com
Identifier: PvaGgNp9OvK1rGRgIu1tcg==
Reason: looked up message in corpus
Date: 2022-09-12 07:07:42 -0700 (MST)
=====================================================================
Predicted: Good (1)
Subject: macOS Ventura, MacPilot 14 & Epic Steals
From: announcements@koingosw.com
Identifier: DvgeV83CBWEy8yMx2NzcxQ==
Reason: (
    "announcements@koingosw.com"
) matched rule <From (address) Is Equal to "announcements@koingosw.com"> in SpamSieve whitelist
Date: 2022-09-12 07:09:16 -0700 (MST)
=====================================================================
Trained: Good (Auto)
Subject: macOS Ventura, MacPilot 14 & Epic Steals
From: announcements@koingosw.com
Identifier: DvgeV83CBWEy8yMx2NzcxQ==
Actions: added to Good corpus (1529)
Date: 2022-09-12 07:09:16 -0700 (MST)

From the log, it looks like either:

  • The no-reply@eyebuydirect.com address is not the same.
  • You have Train SpamSieve blocklist unchecked in the preferences.
  • You had previously trained one of these messages as good, so there is a blocklist rule but it’s unchecked.

The last bullet point is the correct one. Marked as good and then trained as Spam. Blocklist rule was unchecked. Thank you!

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