C-Command Software Forum

Statistics not loading

Hi,

I am running SpamSieve 2.9.6 under Mountain Lion with Apple Mail. The statistics window will come up put the stats don’t load – just spinning.

Don

Please send in a sample report so that I can see why it’s spinning.

The log showed:

Error: Couldn’t commit because cannot start a transaction within a transaction

which indicates that SpamSieve’s statistics database was corrupted, perhaps due to a crash or disk error. You can reset it by holding down the Command and Option keys when launching SpamSieve and then clicking Reset History.