C-Command Software Forum

Sudden reduction in effectiveness

My trial period is drawing to a close and I was fully set to buy Spamsieve. Then over the last 48 hours there’s been a sudden reduction in effectiveness. Even spam that my server had flagged has been getting through. I’ve been using Apple Mail and the plugin, selecting the messages and using Message > Train As Spam, but it doesn’t seem as effective as before.

Any ideas on what this may be?

Thanks,

Neill W

Sudden changes are usually caused by a change in your mail program’s setup rather than changes to your spam or to SpamSieve itself. Please see Checking the Apple Mail Setup to make sure that everything is still in order. If that isn’t it, please see this page for how you can figure out what’s going wrong or send additional information to me so that I can help you.