From time to time I get spams in my inbox. Upon right clicking them and applying rules, SS deletes them.
It is obvious that SS didn’t catch them on the way in. All the other spam emails get caught. These are seen as spam by SS, but they get through. How can I fix this? Any advice appreciated.
Please check the log and see what, if anything, it says about those messages (before you apply the rules). Also see this page for why SpamSieve might not have seen the messages (and, thus, not generated log entries for them).
Hi there. Thanks for the info. I didn’t know I could look these up individually.
Yeah, probability of spam was 0.499, so it was approved. Then it added both the spoof email address and the real one to my whitelist.
I tried to apply rules to the single spam message I had (the one above), and nothing happened, so this didn’t qualify the tests I asked about before. So upon marking it as spam, it only took the spoof email over to my corpus. It didn’t take out either the spoof or real email address out of my whitelist.
It sounds like this is not what happened to the messages you initially mentioned. Those likely would not have gone to the Spam mailbox when you reapplied the rules if SpamSieve had first classified them as good.
This is normal for SpamSieve to do when it thinks a message is good.
The best thing to do if there is spam in your inbox is to train it as spam. If the log shows that there were no predictions for the messages then we could look into what’s causing that. Applying the rules to the same message twice can cause training problems.
SpamSieve doesn’t remove rules from the whitelist; it just disables them.
Yes indeed, you are correct on this being considered a legitimate email. I’ve been training SS for many years now. I will go into the log to see what happened the next time this strange occurrence happens.
It was marked as spam, but it didn’t follow the rule to be marked as read and put into the Spam folder. Upon applying rules (right click), they disappeared.
OK I thought that might be a little confusing. I have a rule to shove items into an Archive folder in GMail. Still 100% viewable and controllable in my Mail.app client though.
So the rule is in Apple Mail? Is this rule above or below the SpamSieve rule?
If above, I would expect the messages to bypass SpamSieve entirely, so there wouldn’t be any log entries. If below, I would expect the SpamSieve rule to move the messages and stop the rules before it gets to your other rule.
Actually, I think this is the problem. Your SpamSieve rule is not correct. I suggest deleting the “Set Color” and “Stop evaluating rules” actions. The former will cause problems, and the latter is redundant.
Because Mail rules that have coloring actions go through a different code path and may not stop the application of subsequent rules. SpamSieve’s plug-in is not designed to work with this type of rule.