C-Command Software Forum

Trained Spam doesn't move to junk folder

Having just set up and trained SpamSeive, it is identifying spam with the red letter symbol in Entourage, but the junk mail remains in the inbox. I have double checked the rules and can’t see any reason for the spam not moving. Can anyone offer advice?

Please see Checking the Entourage Setup or send in some screenshots showing the rules that you created.