This is the same behavior I’m having. TrainGood does not remove from a message which means that it is constantly brought back into my inbox after I delete or archive or whatever.
I’ve gone through this whole thread and my settings appear to be the intended setup for it to work properly.
Are you using Gmail? Why would having the TrainGood label make it appear in your inbox?
Are you actually using the Remote Training AppleScript file that is the topic of this thread? Or are you using the newer Train messages in TrainSpam and TrainGood feature that’s built into the app?
I’m using the “train messages in trainspam and traingood” feature. Which after the mailbox has been processed the messages get moved to the inbox. THe problem is that then if I archive that message, it reappears again because it still has “TrainGood” attached.
OK, so you’re saying that the message does go to the Inbox (which is what you want) but that Mail also leaves it in TrainGood? And then SpamSieve moves it again from TrainGood to Inbox (but Mail still leaves a copy in TrainGood)?
There are a bunch of suggestions regarding Mail not moving Gmail messages in this thread.
Yes exactly. It’s in spam, so I put it in traingood, which sends it to inbox (awesome!) but then traingood doesn’t get removed. So I archive the email, and it reappears in the inbox after a few minutes.
The “suggestions” are from our email/forum exchanges. I’ve done all of those things with no luck. The mechanism that tells Gmail to move TrainGood emails to the Inbox is NOT clearing out the messages from TrainGood after it moves them to the Inbox.
Are you seeing it stay in TrainGood in Apple Mail or only in Gmail?
I know. I was replying to @neddonovan. It’s not clear whether he’s tried everything in that thread. Also, it seems like his issue may be different because you were also having problems with incoming messages staying in the Inbox in Gmail when Apple Mail had moved them to the Trash. And he did not mention messages staying in TrainSpam.
I still think it would be good to check the stuff mentioned in the other thread. But I also came up with some other ideas to try to work around this issue in Apple Mail and will send you both a beta version to try.
I have tried everything in the thread (I try not to bother people before I’ve exhausted everything I can find.)
The behavior that I see is that it gets moved to TrainGood which applies the “TrainGood” label to it on the Gmail backend. Then when it moves to inbox it retains the label which is what I believe causes SpamSieve to be sending it back?
I have an Apple Mail instance on a Mac Mini which is where SpaimSieve is running. On my laptop I use Spark to access my mail accounts through IMAP and then I move messages to the TrainSpam or TrainGood folders in Spark.
When that mirrors to the Mac Mini everything then processes through SpamSieve.
Are you seeing it stay in TrainGood in Apple Mail and Spark or only in Gmail’s Web interface? Could you send in a diagnostic report?
I sent a test version on 9/6 with an experimental fix but never heard back. It’s now also available if you install the SpamSieve 3.3.2b4 public beta and click this link to enable the workaround.